Payment & Shipping
Payment & Shipping
Payment
In general, all winning bidders are expected to pay for and pick up their purchases within 10 days after the sale. Invoices can be picked up in person on the day of the auction, or will be emailed to the email address listed on your Bidder Registration Form, no later than the day following the sale. All purchased items must be paid for in full, prior to any items on the invoice being released. Acceptable forms of payment are: Cash, bank checks, Wire Transfer(direct debit), MasterCard, BPay, or Visa. Items will not accepted paid by Cashier’s Check.
Buyer’s Premium
A twenty percent (20%) “Buyer’s Premium” and GST (10%) will be charged on all purchases (a successful bid) accepted by Auctioneer; hereinafter “Successful Bid(s)”). Please note, online transactions on Live Auctioneers, Invaluable Inc, and other online bidding platforms are subject to an additional five percent (5%) processing fee. Your invoice for the Successful Bid(s) is paid within the fourteen (14) calendar day payment period.
Shipping
Costs associated with the shipping and handling of an item are the responsibility of the purchaser. If the purchaser is not picking up directly from Sunny Auctions Pty Ltd, they must select a shipper/courier to pack and ship the items. Sunny Auctions Pty Ltd. does not recommend any particular shipper/courier and is not liable for any damage or loss due to negligence of a third-party shipping company. The purchaser is responsible for handling all shipping details.
Items must be shipped within two (2) weeks of payment; any items remaining in the company’s custody or control at the expiration of the two (2) weeks past payment will be subject to storage fees of no less than $50. All storage fees must be paid before shipper can pick up items. Any items remaining ninety (90) calendar days following the date when bidder made payment on an invoice will be considered abandoned property and be subject to terms and conditions hereto.
Shippers must schedule their pick-up times with Sunny Auctions Pty Ltd to ensure availability of staff onsite, and must provide a copy of the paid-in-full invoice. Shippers must sign a copy of the invoice and indicate any damage or imperfection seen on the item at time of pick-up.
Framed items cannot be removed from their frame without a signed Release of Liability form, which must be returned to Sunny Auctions Pty Ltd before the shipper can pick up items. Buyers may access a printable version of this form HERE. Please understand that removing an item from its frame may damage the item or otherwise compromise the item’s safety.
Items may be shipped to/picked up from:
Sunny Auctions Pty Ltd
18 Bowman Road,
Caloundra, Queensland, 4551
For in person pick up, items may be picked up any time during normal operating hours Monday – Friday, 9:00AM – 4:00PM.
UPDATE to SHIPPING & PICK-UP POLICIES DURING THE COVID-19 OUTBREAK
In compliance with government and medical guidelines, we ask that customers who have made recent purchases at one of our auctions please contact us directly to make arrangements for the pick-up of any paid-for merchandise. Third-party shippers are currently advised to schedule an appointment with our front office for a pick-up time that will enable us to limit the number of persons on gallery premises and maintain social distancing.
Please contact your third-party shipper directly if you are experiencing delays of items which you have already arranged to ship.
Pack & Send@Maroochydore
1 Newspaper Pl, Maroochydore Queensland, 4558.
Tel 07- 54527911
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